Narukawa Art Museum Hakone Tickets: ¥1,500 at the Door, ¥1,300 with the Freepass, the ¥1,600 Checkpoint Set, Lake Ashi Access (2026)
The three English guides I found for the Narukawa Art Museum all still quote ¥1,300 for an adult. The museum's own price list says ¥1,500. Students (university and high school) pay ¥1,000, elementary and junior high school children ¥500, and children under school age go in free. There are three ways to pay less, and the museum publishes all of them: show a Hakone Freepass at the counter and an adult pays ¥1,300, print the museum's web coupon and pay ¥1,400, or buy the ¥1,600 set ticket with Hakone Checkpoint if that's on your list too. The museum stands right in front of the pirate ship pier at Moto-Hakone-ko, on the south shore of Lake Ashi. Prices, hours and access are from the museum's official site and Hakone Navi (Odakyu), checked 2026-10-31.
Ticket prices: door, Freepass or web coupon
| Who | At the door | Freepass shown | Printed web coupon |
|---|---|---|---|
| Adult (general ticket) | ¥1,500 | ¥1,300 | ¥1,400 |
| University and high school students | ¥1,000 | ¥800 | no coupon |
| Elementary and junior high school | ¥500 | ¥400 | no coupon |
| Under school age | free | free | free |
| Disability certificate holder | ¥1,200 | one companion pays the same | no other discount listed |
- Hakone Freepass: Hakone Navi lists the museum's Freepass offer as ¥200 off for adults and students, ¥100 off for children. Show the pass at the ticket counter. The pass itself is covered in Is the Hakone Freepass worth it?
- Web coupon: the museum's site has a page called "Internet special discount coupon". Print that page and hand it in at the ticket counter and the general (adult) ticket drops to ¥1,400. The site shows the coupon for the adult ticket only. It is a plain web page, so print it at your hotel before you leave; there is no code to type and no app.
- Disability certificate: ¥1,200, and one companion pays the same ¥1,200. Wheelchairs are lent free, and the building has a lift aid for the stairs.
- Groups of 10 or more: ¥1,300 adults, ¥800 students, ¥400 children.
My reading of the table: if you hold a Freepass, ignore the coupon. The pass is ¥100 better and needs no printer. If you came to Hakone on single tickets, the printed coupon is the only discount you can get on your own.
The ¥1,600 set with Hakone Checkpoint
The museum and Hakone Checkpoint, the rebuilt Edo-period barrier further along the same shore, sell a joint ticket for ¥1,600. Both counters sell it. Here is what the same two visits cost otherwise, per adult:
| How you pay | Museum | Checkpoint | Total |
|---|---|---|---|
| Door prices, bought separately | ¥1,500 | ¥500 | ¥2,000 |
| Freepass shown at both | ¥1,300 | ¥400 | ¥1,700 |
| Set ticket | ¥1,600 |
So the set saves ¥400 against door prices and still ¥100 against two Freepass discounts. If the checkpoint is on your route, buy the set at whichever of the two you reach first. There is a second set, ¥1,600 with the Hakone Botanical Garden of Wetlands in Sengokuhara (¥2,200 bought separately). That garden is on the other side of Hakone, so it only pays if you were going there anyway.
Holders of the Hako Ticket (Hakone's 1- to 3-day attractions pass, ¥5,500 for one day) get into the museum free: it is one of the four Hakone museums the ticket covers. Whether that pass pays for your day is what the Hako Ticket calculator adds up, and the Hakone museums tickets calculator compares Narukawa with the other six museums for your group.
What is on, and what comes next
The museum shows modern nihonga, Japanese-style painting, from its own collection, with three or four exhibitions at a time and a permanent room of Chinese jade and ivory carvings.
| Dates | Exhibitions |
|---|---|
| 16 July to 11 November 2026 | Toshihiko Maemoto, flower and bird paintings (the museum's English title: Expressions of Flowers, Floral Fantasia); Koichi Ishiodori, paintings of India (Living Equally); and an autumn selection from the collection that includes Keigo Kimura's eight-panel screen of the Sengokuhara pampas grass fields |
| 12 November 2026 to 17 March 2027 | Yuki Sekiguchi, One Hundred Views of Hakone: 100 pastels and watercolours painted around Hakone over five years, plus his large screen of Lake Ashi and Mt. Fuji; a New Year collection show built around Susumu Maki's plum-tree screen; and the museum's winter Kyujin Yamamoto selection on the four seasons |
| Always | The Hidden Treasures of China, carvings in jade and ivory, on show since spring 2010 |
The exhibitions change on 11 to 12 November without a closing day. If you are in Hakone in late November for the autumn leaves, you get the Hakone views show. Sekiguchi's big screen of Lake Ashi and Fuji shows the same lake the lounge faces, which is a neat thing to compare on the spot.
The lounge, the café and the garden
The museum's own claim is "the best view in Hakone", and the reason is a glass wall about 50 metres long on the observation lounge, facing north over Lake Ashi. On a clear day Mt. Fuji stands behind the far shore. A door from the observation room opens onto the garden. Two things in it are worth a minute: the Migawari Jizo, an old roadside shrine by the gate, and the Daio-sugi, a cedar the museum says is about 3,000 years old.
The tea lounge "Kisetsufu", named after a painting by Kyujin Yamamoto, is the place for a seat with the view. Current listed prices: cake set ¥1,080, hot sandwich set ¥1,300, coffee ¥650, served in ceramics and glass by two craft artists the museum collects, Koji Ishii and Ryo Mikami. One fact that is easy to miss: the NHK weather camera that films Lake Ashi for national broadcasts sits beside this lounge, so the view you see on Japanese morning TV is this one.
Hours and closing days
- Open 9:00 to 17:00, every day of the year. The museum lists no closing days and no last-admission time. My advice: be inside by 16:00 if you want the galleries as well as the lounge.
- The two exhibition periods run back to back, so there is no closure for the changeover on 11 and 12 November 2026.
How to get there
| From | How | Time | Adult fare |
|---|---|---|---|
| Hakone-Yumoto Station | Hakone Tozan Bus H (Hakonemachi Line) to Moto-Hakone-ko | about 32 to 40 minutes | ¥1,210, free with the Freepass |
| Togendai (end of the ropeway) | Hakone Sightseeing Cruise (pirate ship) to Moto-Hakone-ko | 25 to 40 minutes | ¥1,700, free with the Freepass |
| Shinjuku, by highway bus | Odakyu Hakone Highway Bus to Yama no Hotel, then walk | 20 minutes on foot from the bus | see the highway bus guide |
- By bus: at Hakone-Yumoto, take the bus with an H in the circle. The Izuhakone Z bus goes to the same place but doesn't take the Freepass; the difference is explained in the Hakone bus guide. Get off at Moto-Hakone-ko, one stop before the terminus at Hakone-machi-ko. The museum is a 3-minute walk.
- By boat: most pirate ships from Togendai call at Hakone-machi-ko first and Moto-Hakone-ko second. Stay on for the second pier: the museum is the building in front of it. If you ride the other company's boat, the Izuhakone cruise, its Moto-Hakone pier is 3 minutes away. Timetables and the last sailings are in the pirate ship guide.
- By car: the museum has a free car park for 70 cars and 15 coaches, which is rare on this crowded shore.
- Address: 570 Moto-Hakone, Hakone-machi, Kanagawa. Phone 0460-83-6828.
A Hakone Freepass from Shinjuku (¥7,100 for 2 days) covers the Odakyu train, the bus and the boat on this page, and takes ¥200 off the museum ticket. How to do the full circuit in a day is in the Hakone day trip itinerary.
Where it fits on the Lake Ashi shore
The south shore has five stops within a 30-minute walk of each other, and the museum sits in the middle. Walking east from the boat:
- Hakone-machi-ko pier, then 5 minutes to Hakone Checkpoint (buy the ¥1,600 set here if you plan to do both).
- The old Tokaido cedar avenue along the shore to Moto-Hakone. The checkpoint doesn't publish a walking time for it, so neither do I.
- Narukawa Art Museum, in front of the Moto-Hakone-ko pier. Galleries first, lounge last, so you end with the view.
- Hakone Shrine and the Peace Torii in the water, 10 minutes further on foot (hours and access).
- Tozan Bus H from Moto-Hakone-ko back to Hakone-Yumoto.
Done that way, the museum is the warm, seated stop between two outdoor ones, which is why I'd put it after the checkpoint rather than before.
Hakone tickets and tours
- Narukawa Art Museum ticket on Klook compare with the ¥1,300 Freepass price and the ¥1,400 coupon above before you buy
- Hakone day tours from Tokyo on Viator guided loops that include Lake Ashi
PR Affiliate links (disclosure): booking through them supports this site at no extra cost. Prices on partner sites may differ from the official prices on this page.
Frequently asked questions
Is the Narukawa Art Museum included in the Hakone Freepass?
No. The Freepass covers the trains, buses, ropeway and boat, not museum entry. At this museum it gives ¥200 off the adult and student tickets and ¥100 off the child ticket when you show it at the counter.
Can I buy the checkpoint set ticket at the museum?
Yes. The museum's price list says the set tickets are sold at the counters of both facilities, so you can start at either end of the shore.
Does the web coupon work on a phone screen?
The museum's coupon page says to print the page and hand it in at the ticket counter. It does not say a screen is accepted, so print it to be safe. The coupon applies to the general (adult) ticket only.
Is there parking at the Narukawa Art Museum?
Yes, and it is free: space for 70 cars and 15 coaches, according to the museum's access page.
Which pirate ship pier is closest?
The Hakone Sightseeing Cruise's Moto-Hakone pier is directly in front of the museum. The Izuhakone cruise's Moto-Hakone pier is a 3-minute walk. Hakone-machi-ko, where most boats from Togendai call first, is further along the shore by the checkpoint.
Official sources (checked 2026-10-31)
- Admission prices, group prices, disability price, web coupon rule, set tickets, hours, wheelchair loan (Narukawa Art Museum, Japanese)
- Internet special discount coupon page (Narukawa Art Museum)
- Access, piers, highway bus, free parking (Narukawa Art Museum)
- Current exhibitions to 11 November 2026 (Narukawa Art Museum)
- Next exhibitions, 12 November 2026 to 17 March 2027 (Narukawa Art Museum)
- Observation lounge and the 50 m window (Narukawa Art Museum)
- Tea lounge menu prices and the NHK camera (Narukawa Art Museum)
- Garden, Migawari Jizo and the Daio-sugi cedar (Narukawa Art Museum)
- English exhibition titles (Narukawa Art Museum, English)
- Door prices, Hakone Freepass discount, bus H about 32 minutes, 3-minute walk (Hakone Navi, Odakyu)
- Hakone Tozan Bus fares from 1 October 2025, Hakone-Yumoto to Moto-Hakone-ko ¥1,210 (Hakone Navi, PDF, Japanese)
- Hakone Freepass price and coverage (Odakyu) Prices and dates change. Confirm with the museum before you go.
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